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TERMS AND CONDITIONS

Aether Luxury Retreats crafts bespoke, transformative wellness experiences for the world's most discerning individuals. Our unparalleled expertise in luxury hospitality and mindfulness-based practices allows us to curate deeply personalized retreats that offer profound tranquility and renewal.

These Terms and Conditions ("Terms") govern your engagement with Aether Luxury Retreats, including use of our website (aetherluxuryretreats.com) and all associated services. By accessing our digital platforms or arranging a retreat, you acknowledge and agree to these Terms. This agreement is exclusively for individuals aged 18 and above.

We reserve the right to refine these Terms periodically. Your continued engagement with our services following any modifications constitutes acceptance of the updated Terms.

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This represents a binding agreement between you and Aether Luxury Retreats. We kindly request your careful consideration of the following:

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1. Retreat Confirmation and Financial Arrangements:

  • To secure your bespoke retreat, we require a non-refundable commitment of 50% of the total experience cost.

  • The remaining balance is due 10 days prior to your arrival.

  • For bookings made within 15 days of the retreat start date, full payment is required at the time of reservation.

 

2. Alterations and Cancellations:

  • We understand that plans can change. Our policy is designed to offer flexibility while respecting the bespoke nature of each retreat:

    • Alterations or cancellations communicated 60 days or more before the retreat start date: 20% of the total retreat cost will be refunded.

    • Changes or cancellations within 59 days of the retreat start date: 50% of the total retreat cost will be refunded.

  • In all cases, we will make every effort to reschedule your retreat to a more suitable time, carrying forward any non-refundable amounts to your future booking.

  • If your alteration results in a more extensive or premium experience, any additional costs will be transparently communicated and added to your final balance.

 

3. Utilization of Services:

  • Our retreats are designed for personal transformation and well-being. Any use of our services for commercial purposes or in a manner inconsistent with the retreat's intent may result in immediate termination of the experience.

 

4. Luxury Accommodations and Exclusive Services:

  • We collaborate with the world's most prestigious hospitality partners to ensure an unparalleled retreat experience. While we curate these partnerships with utmost care, the specific terms of these third-party providers may apply.

  • Aether Luxury Retreats reserves the right to select accommodations and service providers that align with the retreat's objectives and your personal preferences.

 

5. Customization and Flexibility:

  • We pride ourselves on our ability to adapt to your evolving needs. Should you request modifications to your retreat, we will make every effort to accommodate them. Any associated costs will be communicated transparently.

  • In the rare event of changes necessitated by our partners or circumstances beyond our control, we will present you with alternatives of equal or greater value.

 

6. Liability and Assurances:

  • While we meticulously curate every aspect of your retreat, Aether Luxury Retreats cannot be held liable for any interruptions or alterations caused by third-party providers.

  • Your safety and well-being are our highest priority. However, we cannot assume responsibility for damages, injuries, or losses unless directly attributable to negligence on the part of Aether Luxury Retreats.

 

7. Unforeseen Circumstances:

  • In the unlikely event of force majeure, Aether Luxury Retreats reserves the right to modify or postpone the retreat. We will work closely with you to find suitable alternatives or provide appropriate compensation.

 

8. Intellectual Property and Confidentiality:

  • All content, methodologies, and materials related to Aether Luxury Retreats are proprietary. We respect your privacy absolutely and expect the same courtesy regarding our intellectual property.

 

9. Governing Law and Dispute Resolution:

  • These Terms are governed by the laws of Portugal. Any disputes will be resolved through confidential arbitration in Portugal, unless both parties agree to an alternative method of resolution.

 

 

We are committed to providing an exceptional, transformative experience that exceeds your highest expectations. If you have any questions or require clarification on these Terms, please don't hesitate to reach out to your personal Aether concierge.

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